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Impressive Vietnam Camboya

Discount 3% for normal reserve & 2% for luxury reserve

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Impressive Vietnam Camboya

(09 Days / 08 Nights)

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ITINERARY IN BRIEF:

Day 01: Arrive in Hanoi

Day 02: Explore Hanoi

Day 03: Hanoi / Halong Bay

Day 04: Halong / Hanoi Q Hoian

Day 05: Explore Hoi

Day 06: Hoian Q Hochiminh - Cuchi

Day 07: Hochiminh Q Siem Reap

Day 08: Siem Reap

Day 09: Departure

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Festive Season, Viet-Y is looking for Sales & Tour Operator staff

Let us begin together

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Festive Season, Viet-Y is looking for Sales & Tour Operator staff

Job Title

Tour Operator & Sales

Job Description

POSITION PURPOSE: 
• To provide outstanding customer service including information on Viet-Y Tours products and destinations. 
• To promote Viet-Y Tours and ensure sales growth to all market 
• Booking & ensure all bookings confirmed with suppliers accurately and efficiently. 

SALES & RESERVATIONS: 
• Respond to new business opportunities and enquiries in an accurate, appropriate and timely manner
• Ensure all bookings, passenger details, logistic information, internal notes and supplier notes updated on Scheduled in an accurate and timely manner
• Maintain thorough and up-to-date hard copied record for all bookings for easy access, filing and auditing purposes
• For series booking, secure annual allotment and negotiate best rates with local hotels and suppliers in conjunction with Purchasing and Operations
• Ensure accuracy and timeliness of monthly invoices to overseas agents and clients as well as payment collection in due time
• Follow up and reconcile any invoice discrepancies prior to handing over to the Accounts
• Implement business development initiatives to consistently improve trip profitability 

CUSTOMER SERVICES 
• Provide timely and accurate information and excellent support to external customers (agents, suppliers and clients) as well as internal customers.
• Service all internal and external inquiries professionally and efficiently.
• Resolve customer service issues to customer’s satisfaction with appropriate corrective and preventive measures
• In conjunction with sales offices and operating offices manage agent familiarization trips
 

 

EFFICIENT 

Suggest new or improved policies and processes to improve efficiency
         • Follow approved policies and procedures 
         • Ensure bookings run within budget

      Job Requirement

QUALIFICATIONS AND EXPERIENCE:
• Graduate
• Fluent in English or English & Spanish or English & French
• Knowledge of travel market
• Travel industry course and/or experience within travel industry
• Computer skills including fluency in Microsoft Office & Internet

OTHER SKILLS REQUIREMENTS & ATTRIBUTES
• Outstanding sales skills
• Excellent communication and writing skills
• Excellent interpersonal skills across a variety of cultures
• Excellent organizational and project management skills
• High standards of customer services
• Able to problem solve and make decisions consulting others as required
• Able to work under pressure and juggle multiple tasks
• Flexible and able to work with uncertainties and changing priorities
• Able to work independently and with a team
• High attention to detail

OTHER REQUIREMENTS
• Willingness to travel to trade shows and business trips when required
• Able to work flexibly including outside office hours when required
REMUNERATION PACKAGE
• SALARY: Competitive package
• PERFORMANCE PAY: In accordance with Viet-Y policy

Contact us now.

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Temples & Junks

Discount 3% for normal reserve & 2% for luxury reserve

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Temples & Junks

(10 Days / 09 Nights)

FREE PERSONALIZED ASSISTANCE EXPRESS ENTRY VISA AND IMMIGRATION STEP IN VIETNAM

Please contact us for more details

ITINERARY IN BRIEF:

Day 01: Arrive in Hanoi

Day 02: Explore Hanoi

Day 03: Hanoi - Halong Bay

Day 04: Halong - Hanoi Q Hoian

Day 05: Explore Hoi

Day 06: Hoi An - Hue - Hue Discover

Day 07: Hue Hochiminh Q

Day 08: HCM - Cuchi Tunnels - HCM

Day 09: HCMC - Mekong Delta

Day 10: Mekong Delta - HCMC - Departure

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Legends of Vietnam

Discount 3% for normal reserve & 2% for luxury reserve

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Legends of Vietnam

(10 Days / 09 Nights)

FREE PERSONALIZED ASSISTANCE EXPRESS ENTRY VISA AND IMMIGRATION STEP IN VIETNAM

Please contact us for more details

ITINERARY IN BRIEF:

Day 01: Arrive in Hanoi

Day 02: Hanoi / Hoalu / Hanoi

Day 03: Explore Hanoi

Day 04: Hanoi / Halong Bay

Day 05: Halong / Hanoi Q Hoian

Day 06: Explore Hoi

Day 07: Hoian / Hue - Hue Discover

Day 08: Hue Hochiminh Q

Day 09: Hochiminh / Cuchi Tunnels / HCM

Day 10: HCM / Mekong Delta / HCM - Departure

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Authentic Vietnam & Camboya

Discount 3% for normal reserve & 2% for luxury reserve

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Authentic Vietnam & Camboya

(15 Days / 14 Nights)

FREE PERSONALIZED ASSISTANCE EXPRESS ENTRY VISA AND IMMIGRATION STEP IN VIETNAM

Please contact us for more details

ITINERARY IN BRIEF:

Day 01: Arrive in Hanoi

Day 02: Explore Hanoi

Day 03: Hanoi / Halong Bay

Day 04: Halong / Hanoi Q Hoian

Day 05: Explore Hoi

Day 06: Hoian / Hue

Day 07: Hue Hochiminh Q

Day 08: HCM / Cuchi Tunnels / HCM

Day 09: HCM / Cantho - Mekong Delta

Day 10: Cantho - Chaudoc

Day 11: Chaudoc - Departure to Phnom Penh

Day 12: Phnom Penh Siem Reap Q

Day 13: Discover Siem Reap

Day 14: Continuation of the visit of Siemreap

Day 15: Departure

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